Privacy policy

Privacy Policy

Last Updated: December 28, 2025

Jai Cosmetics (“we,” “us,” or “our”) operates this website and online store to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, interact with, or make a purchase through our website or services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect the following:

Contact information such as your name, billing and shipping address, email address, and phone number.

Payment and transaction information, including payment method details (processed securely through third-party payment providers), order history, returns, and exchanges.

Account information such as usernames, passwords, preferences, and settings.

Communications you send to us, including customer support inquiries.

Device and usage information such as IP address, browser type, device identifiers, pages visited, and interaction data.

How We Collect Your Information

We may collect personal information directly from you when you place an order, create an account, contact us, or interact with our Services. We may also collect information automatically through cookies and similar technologies when you browse our website. Additionally, we may receive information from service providers or partners that assist in operating our business.

How We Use Your Personal Information

We use your personal information to provide, operate, and improve our Services. This includes processing orders, managing accounts, fulfilling purchases, communicating order updates, and personalizing your shopping experience.

We may also use your information for marketing and promotional purposes, such as sending emails or promotional offers. You can opt out of marketing communications at any time using the unsubscribe link provided in our emails.

Your information may also be used for security and fraud prevention, to protect our business and customers, and to comply with legal obligations or enforce our policies.

How We Share Your Information

We may share your information with trusted third-party service providers who assist with payment processing, order fulfillment, customer support, website hosting, analytics, and marketing. These providers are only permitted to use your information to perform services on our behalf.

We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

We do not sell your personal information.

Shopify and Third-Party Services

Our store is hosted on Shopify, which collects and processes personal data to operate and improve its services. Your information may be transferred to and processed in countries outside your own. To learn more about how Shopify handles personal data, please visit https://privacy.shopify.com.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security and Retention

We take reasonable steps to protect your personal information; however, no system is completely secure. We retain personal information only as long as necessary to fulfill our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information. You may also have the right to opt out of certain data uses, including targeted advertising.

You may exercise these rights by contacting us at byjaicosmetics@gmail.com. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. When required, we use appropriate safeguards such as Standard Contractual Clauses to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: byjaicosmetics@gmail.com